Steps to do so on the Glo Fiber website are as follows:
Glo Fiber Account: How to sign in
- Open the login web page for account users: https://account.glofiber.com/prweb/PRAuth/app/default
- It has two main fields for visitors to sign, email address and password.
- Once these details are filled one can click on Sign In.
Once the above action is completed users can move onto their account page.
How to Retrieve a Username or Email Address?
If you have forgotten the email address you registered with, you can do the following:
- Find the link “Forgot Email Address?” below the login panel.
- It will redirect to another page.
- It leads to a page where it states that the email address is the same which is mentioned in the bill notifications.
- The page also lists the customer care number where members can call; they need to have their Glo Fiber account number ready for an outing.
How to Reset the Account?
The steps to do so are as follows:
- Find the link to reset the account located below the login section.
- It leads to a page where users can reset their old Glo Fiber password as well.
- The customers are required to key in their email address as registered with the service.
- They can then click on the button for sending the password.
- It will get them an email with their account password in their email account.
If you can’t recover Glo Fiber Account, please contact with the official mail support: [email protected]
Create Glo Fiber Account
This option is also present on the login page of Glo Fiber:
- Find the option to create a new account at the bottom of the login page.
- When one clicks on this option they are redirected to another page.
- Here they are prompted to key in their email address as associated with a Glo Fiber account.
In case one wishes to address their queries with the customer care department that is also possible via the ‘Forgot Password’ section.